Overall Score

8.7

Norton Antivirus, developed and distributed by Symantec in 1991 is a strong contender in the security suite game. The product has 25 years of evolution under its belt and it definitely packs-a-punch when it comes to design and usability! Symantec haven’t just concentrated on the private sector but have also generated a ‘small business’ solution which allows centralized management from the cloud. Being one of the most identifiable brands in the antivirus industry, (possibly due to it’s original colour scheme?) means that software issues in any of the versions released could mean huge amounts of stick from the media. However it’s not all bad news, Norton have more PC magazine editors’ choice awards than any other security company. PCMAG.com have awarded Norton their editors’ choice 37 times!

  • Features - 3
  • Value for money - 3
  • Support - 3
  • Ease of use - 2
Affordability

Affordability

At $3.35 pm for the standard package, which allows protection for only one device and only offers the most simplest set of features, it’s nowhere near the most cost effective product on the market, luckily they do offer a Deluxe suite which significantly improves the cost effectiveness. The Deluxe package costs $49.99 but for this you get 5 times the amount of protection! What we mean by this is that you can cover up to 5 devices, including Windows, Macs, Smartphones and Tablets (Android or iOS). This works out at just under $10 per device, which we think is very reasonable.

Product Reliability

Product Reliability

Like we said earlier, Norton has 25 years of experience so you’d expect a reliable, stable and quality product. However some reports say differently. Norton has been known to detect completely benevolent software as being malicious and by doing so leaves the software useless. It’s not always better to be safe than sorry, especially not in this case.

Customer Support

Customer Support

Norton have a top notch support section on their website, head over to the Need Help? menu on the navigation bar where you will be introduced to categoric support, from help with Downloading/Installing to Threat removal. However, if you haven’t got the time to explore the website for your query, then you have the ability to search the whole support site. If none of this interests you, or maybe you just want to be in contact a human who can give you a definite answer, scroll on down to the bottom of the page where you will find Contact Support. Live chat is the most popular option - very minimum wait time and you don’t have to move from your seat! Annoyingly, if you want to pick up the phone to call someone, getting access to Norton’s contact number is harder than it should be, you will have to fill out a rather unnecessarily-long form.

Product Features

Product Features

Depending on the suite you decide to go for, the feature set will vary. All suites come with the basic Virus, Spyware, Malware and Online threat defender, meaning even if you opt for the cheapest, most basic version you’ll still be covered by the fundamentals. If you feel that having the standard protection isn’t adequate enough, then the next solution doesn’t really offer a lot more - for an extra $10 per year, you’ll get smartphone protection, access to an online web portal (which could be seen as a gimmicky feature) and protection for up to another 4 devices. We think this is the deciding factor for spending the extra few quid, as the average american has 3 or more devices connecting to the internet.

  • Overall rating

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Krish - 1 week ago

This makes by computer very slow. i dont recommend this.

D.Volce - 9 months ago

Norton is one of the best anti-virus protection products on the market today. It actually does what it states in there ad's .Been with Norton about 5 years and don't regret a minute of it. There customer service is also excellent. I would recommend there products to any one who needed protection.

j-brown - 10 months ago

I think this is great. I downloaded this for my imac and it cleaned out loads of malwares and viruses and not my mac is so much more reliable! it doesnt crash anymore and it blocks loads of nasties from harming my mac! well done, I highly recommend solid software

Robin - 10 months ago

I think Norton is one of the best virus protection products on the market for the price, it has 25 years to back it up and it has totally protected my computer since I got it! I got Norton on the advice of a friend and I'm really glad I listened to her about it!

Dian - 10 months ago

Norton is ok the support is also good but it does loads of scans but its not a big issue It works pretty fast I've had it for about 2 years and a scan hasn't came by yet overall its quite good but not the best there's better ones out there.

fletcher - 10 months ago

Installed easily, great customer support...it does its job well!

Kevin - 10 months ago

Norton is good but I wish I saved money and went for Total AV

Tom - 10 months ago

Used for years. Recently nothing but bad luck. Renew is $90. Had two computers Die during reboot after updates, hammering my hard drives. Can't recommend.

no virus - 11 months ago

Great software block viruses and bad websites

Sarah - 11 months ago

Average. Wish I went for TOTAL AV if i'm totally honest.

Loretta - 11 months ago

I have Norton, and I do not worry about anything. That is a big + for me.

Sarah Weigert - 11 months ago

It is the best hands down. Seems to prefer Mozilla/Firefox over IE, but I don't care for Edge, so I am happy with Mozilla/Firefox. I run it on my tablet and PC running Windows 10. Initially the best feature for me is having the password vault which did not work on anything but IE. Then Mozilla/Firefox got smart and it runs on that so I am delighted! I was attacked repeatedly Christmas day with a high alert virus that apparently was targeting IE. Each and every attempt was blocked and I got a detailed report, which I like. Their is no skimping on security for me. I even had a online technician tell me I had an incredible amount of protection between Norton/Symantec and the built in Windows 10 that runs with it somehow. I haven't turned anything off. I highly recommend it.

Harry Gradel - 11 months ago

Too pricey if you ask me, dont really see why it is so expensive?

Austin Henry - 1 year ago

Buggy. Crashed on my Windows 10 PC 3 times within the first day. How can I trust a program to do it's job if it doesn't work? Not good Norton.

Lucas Jackson - 1 year ago

Went for Norton as I had heard of the name before, wish I had paid a bit more attention to this list. Have now signed up for Total AV and you get soo much more for your money.

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