Overall Score

8.0

Kaspersky are one of the biggest names in the PC protection space offering their security services to over 300 million users and 250 thousand businesses worldwide. With almost 20 years of experience under their belt, Kaspersky have consistently been a leader in the market, offering quality anti-malware products fit for personal users and corporations alike. The company is well known in the industry for their antivirus software and its efficiency in dealing with malware threats without using up much processing power (a common issue in protection products due to their heavy background activity). Their last award came in June 2015, commending the company on their product’s ability to protect online payments, but how do they stack up in 2016?

  • Features - 3
  • Value for money - 2
  • Support - 2
  • Ease of use - 2
  • Overall rating
Affordability

Affordability

Kaspersky’s ‘Essential Protection’, their entry level antivirus solution, offers a year of protection for 3 PCs for just $34.99. Interestingly, if you want to protect 1 PC, you have to pay $5 more! For 35 bucks, Kaspersky provide real-time and proactive protection of your computer. In other words, it’s a fairly simple piece of software, but it does it’s intended job well. For an extra $5, you can upgrade to their ‘Internet Security’ software, which builds on the basic, entry-level product with additions like financial transaction protection, webcam protection, anti-spyware measures and some great privacy features. There is the option to upgrade once more for yet another $10, which adds another set of really useful features. The upgrades are most definitely worth the money. Overall, Kaspersky’s products are good value for money.

Product Reliability

Product Reliability

Kaspersky is known in the market for being efficient whilst not having a detrimental effect on computing power, which is an all too common issue in the antivirus industry. But that’s not to say there is no effect, there is a noticeable effect on your computer’s speed thanks to all the background actions running. Before completing almost any action you make, whether it’s clicking a link or loading a page, the software will run checks to make sure everything is as expected. The software was easy to install and use, it’s extremely hard to get anything wrong. You can also use Kaspersky on your Android and Mac with ‘Internet Protection’

Customer Support

Customer Support

With every plan you get Technical Support via phone, live chat and email, as well as free 24/7 online sales support (an example of what you can use this for is enquiries into different plans, helping you choose which one you need). One great addition is the 30-day, “no questions asked” money-back guarantee on all online purchases, allowing you to be more confident in purchasing Kaspersky products. Tech support isn’t available around the clock, only from 5AM to 11PM eastern with no support on calendar holidays. My attempts to reach support went very smoothly, I was instantly connected to a tech expert from Kaspersky on request which would have been fantastic during an emergency.

Product Features

Product Features

Kaspersky’s base level product is fairly stripped back, but for it’s price point it’s still very impressive. The price is very much at the low end of the spectrum, but you get given high level features like Anti-Phishing tools and ‘Instant Safety Checks’, which pre-examine files and websites for harmful software. As you climb the Kaspersky product ranks, as expected, you get access to more and more features. For example, the $5 jump from simple Antivirus to ‘Internet Security’ gives you a ‘Two-way Firewall’, Anti-Spam, Anti-Banner Ads, Parental Control, Webcam protection, Financial Transaction Data Protection and much more.

  • Overall rating

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Gelinda - 4 months ago

Kaspersky worked ok until I up-graded now my computer is so slow and freezes up all the time. I have had online chat with a tech. a bunch of times nothing gets any better. I'm not sure if they know what they are doing. I'm stuck with this for a whole year. I'm going to see of I can get my money back.

Rhonda - 6 months ago

Hate it! Doesn't run on XP well.

Trevor - 7 months ago

Support isn't the best and that's what I need.

Wesley Lopez - 7 months ago

Seems like a good solution, not too expensive and so far working well. This is a very nice review site btw.

Spoderman - 8 months ago

Had kaspersky in the family growing up so when it came to protecting my own computer I opted to use them, the experience frustrating to say the least. Support are infuriating to deal with and I cannot recommend going elsewhere more!!

Rob Axford - 9 months ago

Cannot argue with the quality of this product. *****

Nick Crawford - 9 months ago

Yes there are some awesome features to Kaspersky's program, but it's so heavy and bogs my system down - not what I expect

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