Overall Score

7.8

AVG, famously known for their free antivirus solutions are now worth nearly 1 billion dollars! This makes them one of the biggest companies in the cyber security world. They currently have 24 different products on the market and are not all security software related either, they range from PC tune-up packages to Driver updaters. Founded in 1991 by Jan Gritzbach, AVG therefore has 25 years worth of experience, giving them an advantage over a lot of competing companies. Their software is well tuned and gives good results, which is great news for such an important piece of software - but is the design attractive enough for the average user in today’s market?

  • Features - 3
  • Value for money - 2
  • Support - 2
  • Ease of use - 2
  • Overall rating
Affordability

Affordability

AVG offers single device and multi-device options, seen as we are looking at value for money, we are going to concentrate on the multi-device package. The multi-device package called ‘AntiVirus Protection Pro’ is designed to support unlimited devices including android, mac and iOS devices, comes in at $59.99. You may think this is a bit pricey but the standard single device plan is priced at $39.99 per year per computer (doesn’t cover mac or android), so you’d only need to register 2 devices on the multi-device plan for you to start saving a fair bit of money. Of course you could stick to the free version, but the feature set of the Pro is much more advanced and quite frankly too good to miss out on, well this is our opinion anyway.

Product Reliability

Product Reliability

As mentioned earlier AVG has over 25 years of experience meaning you’d expect the product to be stable with a clean, easy to navigate interface. Bingo, that’s what you’ll get and not only is the design great the detection functions are very effective too! Some people will say that the software does take a lot of processing power, so if you’re running a very low spec PC then maybe this software isn’t for you.

Customer Support

Customer Support

Social media support is a must these days but some companies still refuse to keep up with the times. AVG aren’t one of these, they happily support their customers via Facebook and Twitter as well as offering live chat and of course phone support too. AVG also provide a support centre on their website, which isn’t usually someone’s first port of call when it comes to support, most people find speaking to someone is much more productive, however we love the support centre AVG have developed and honestly feel like you can sort most issues out without having to pick up the phone.

Product Features

Product Features

Whether you’re contemplating taking the plunge and getting the Pro package, or think the free version will suffice, then maybe we can explain the major differences or similarities. For a start, every package whether it’s free, antivirus or Antivirus pro all come with the same Antivirus functions and also include link protection (hyperlink scanning for websites and social media), but unfortunately this is where the similarities end. The feature set of Antivirus are much more advanced including features like password protection, online shield and free support. Pro then takes it to the next level, you get all of the above features but also an added bonus of Anti-spam, Shopping protection, Mac and Android support and priority updates. All of these features are soon to be an essential part of security software with the increase of malware attacks.

  • Overall rating

Leave us some feedback for AVG

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eppeder - 6 months ago

I think it's the best out there. Tried others and they don't stack up. I have had excellent experience with their support system.

Larryat24 - 6 months ago

I found it to be very intrusive. Continual pop-ups telling me how wonderful it is and the wonderful new products they have. Removed it and replaced it with Webroot, which is delightfully low key.

ROGER CARR - 6 months ago

USELESS SOFTWARE AND CUSTOMER SERVICE, ATTEMPTED TO BUY FULL SERVICE, AVG SENT ME WRONG CODE; I SENT A COMPLIANT TO PAYPAL FOR FULL REFUND. AVG DID NOT RESPOND! THEIR I.T. UNABLE TO DETECT ANY ISSUES ; INCLUDING ADWARE; BUYER BEWARE!

Linda McKenzie - 7 months ago

My son recommended AVG to me over 10 years ago and I have never regretted it. I use AVG Zen on all my devices including my phones and I have been virus free on all of them. I use the Pro because it handles more protections and I don't have to worry. Updates are frequent and I get notifications when there is an issue with any device.

kglad - 8 months ago

Had AVG for a couple of years with no issues then subscribed to the 30 day free trail. When the trail ended I upgraded to AVG PRO with the $49.99 discount offer but soon found out that was not what I had paid for. Instead, what I received was their Cleaner Optimizer which you can get anywhere for free. I called AVG and they tried to tell me that is what what I had purchased-NOT! I immediately canceled, requested refund and will go somewhere else AVG used a BAIT & SWITCH1

Donald - 8 months ago

Let a god damn virus on my PC!! Refunded and transferred to PC PROTECT. Much better.

Andrew Jenkins - 9 months ago

The best, always has been and always will be.

Harlan H - 9 months ago

Been running AVG products for years; starting with AV and Tune Up five years ago, added HMA and Driver Updater in the last couple years. I have had superior performance from all of their products and if you follow instructions, it is fairly easy to setup.

MtnLady - 9 months ago

It missed too many PUPS, shaky websites, and didn't clean well. To get the free AVG to go away was terrible! I had to research a lot, i.e., wasted a lot of time learning how to delete it. They bug you to death if you say No thanks after the trial. I give it a minus 1.

Donna Evans - 10 months ago

The performance of my PC seems to have significantly reduced since installing AVG. Uninstalled and refunded.

Ashley - 10 months ago

I am now uninstalling the avg program because a pop up from them keeps coming on screen. I called for support and was finally transferred to tech support who said they would not fix it unless I paid more money. I had an automatic renewal program and now they wanted more money to fix the problem. Not at all happy with this conclusion. (By the way I was on the phone with them for almost 2 hours while they supposedly worked on this. ) i am trying to run a business and this kind of support is useless for me.

Andy Speights - 10 months ago

For such a big company, you'd really think they'd make their service easier to use. So confusing to navigate, and that's just the install process!

lockstockand2smokingbarrels - 11 months ago

Cannot fault AVG their software is very nice to use

Andy Sears - 11 months ago

It's an OK system. Not the best, wouldn't bother unless you get a special deal on it. I can't see my self renewing as the system is rather annoying.

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